Frequently Asked Questions

Cranes Production ~Exquisite Martial Arts Products~ Producer of Quality Martial Arts Instructional DVDs and books: Wing Chun, Ving Tsun, BJJ, JJJ, Muay Thai, Eskrima, MMA. 

  •  LIFETIME Replacement Warranty on all DVDs we produced. (* Proof of purchase from us or authorized distributors required, freights not included * )
  • Defective DVDs and books will be exchanged for the exact same title.
  • Authorized Dealer of HOLOSUN Technologies Red Dot / Laser, REATE, ENRIQUE PENA, LIONG MAH, LIONSTEEL and CKF knives~  (visit for our knives)
  • 100% Authentic. Brand New in Box ! Comes with Owner Manual & FULL Manufacturer Warranty!!!
ALL products ship directly from Walnut, California, USA~

High quality, excellent service, reasonable prices. All Paypal transactions are protected by a secure 256 Bit SSL encryption, privacy guaranteed, immediate delivery. LIFETIME replacement warranty on our DVDs.

Shipping estimators are provided by USPS. We do not mark-up on freight. If you feel the quoted rate is too high, please email us and we’ll try to do something to earn your business! We also do not believe in adding handling charges to our customers. You give us the business and it’s our duty to prepare and handle the packaging.

We offer the BEST quality and workmanship. All DVDs manufactured by us come with LIFETIME replacement warranty ( YES…That’s LIFETIME.) All knives and Holosun are BRAND NEW IN BOX and come with full manufacturer warranty. 

All our DVDs Region  is set to ( Zero or FREE ), meaning they’re be playable in most countries. We have shipped many of our DVDs worldwide without any major compatibility issue.

No payment needs to be sent overseas.Cranes Production is based in Southern California, USA. We do NOT store customer credit card information and use PAYPAL to safeguard all our customers’ information.

We accept VISA, MASTERCARD,AMEX, DISCOVER credit  / debit cards via PAYPAL.  All credit /debit cards transactions are secured by 256 SSL. Check, Money Order, Western Union can be processed via email.

PAYPAL is a California company founded in 1998.The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts or credit cards . With more than 94 million active accounts in 190 markets and 24 currencies around the world, PayPal enables global eCommerce.
We use PAYPAL EXPRESS on our site. Customers do not need to set up a PAYPAL account to use the service.
For more info on PAYPAL, please visit

Simple, send us the defective DVD and proof of purchase from Authorized Distributors, include return postage ( U$ 5.00 within USA and $ 10.00 International  ) and a RETURN address, we’ll get BRAND NEW replacements your way in no time.

Email us at and chances are you’ll get a reply within 24-48 hours, if not sooner. Please leave us a telephone number if you need to speak to us in person, we’ll return your call as soon as possible! We’re committed to providing no-nonsense customer service!